Frequently Asked questions
How often should a lift be serviced?
Most lifts should be serviced every 6 months for low-usage installations and quarterly for higher-traffic systems. The frequency depends on lift type, usage, and manufacturer guidelines.
Is lift servicing a legal requirement in the UK?
Yes. Under LOLER and PUWER regulations, lift owners and duty holders must ensure lifts are maintained in a safe condition through regular servicing and inspection.
What is included in a lift service?
A service includes operational testing, inspection of key components, lubrication, safety system checks, communication testing, and a condition report with any recommendations.
What’s the difference between lift servicing and LOLER inspection?
Servicing focuses on performance and maintenance, while LOLER inspections are statutory examinations of lifting safety and compliance carried out by a competent person.
Do you provide lift servicing for all brands?
Yes, our engineers are experienced with a wide range of manufacturers, including Otis, Schindler, KONE, Stannah, Orona, and many more.
Can you take over the maintenance of an existing lift?
Absolutely. We can carry out an initial survey and takeover service to bring your existing lift under one of our maintenance contracts.
What happens if a fault is found during servicing?
Any faults or safety concerns are logged in the service report, and our team will provide repair recommendations or quotations if corrective work is required.
Do you offer servicing for residential lifts?
Yes. We service domestic home lifts, wheelchair lifts, and platform lifts in private residences, ensuring safe operation and accessibility.
Are your engineers qualified and insured?
All of our engineers are fully qualified, DBS-checked, and insured to carry out servicing, repairs, and inspections on lift systems throughout the UK.
Can I get a record of each service visit?
Yes – we provide detailed digital or paper-based service reports for every maintenance visit, helping you stay on top of compliance and condition monitoring.